Glassock & Associates was founded in 1986 as an employee benefits and retirement fund brokerage. Today we are a licensed pension fund administrator and authorised financial services provider offering the following services to corporate and individual clients:
- Retirement fund administration and consulting – including umbrella funds and preservation funds
- Group risk scheme administration and consulting
- Individual financial planning, including pre- and post-retirement
- Healthcare consulting
Our vision is to be known as the leading provider of administration and consultancy solutions in the financial services sector in South Africa.
Dedicated to total customer satisfaction
For us, getting the basics right is the most important ingredient in ensuring 100% customer satisfaction. Paying claims and benefits in good time, delivering statements when they are required and providing sound financial advice are vital for our success and the happiness of our clients, and remain our primary focus.
Our state-of-the-art administration system fully supports the operational requirements of the business. It is highly automated, with a major focus on key internal controls and an overriding focus on close managerial review and supervision. Our administration and accounting platforms are fully integrated in line with global best practice.
Clients have direct remote access to the system via secure online channels, allowing for real-time data transfers and instant communication.
The formation of partnerships with clients, asset managers, regulatory bodies and other stakeholders is a key focus area for Glassock & Associates. We believe that only by working together can we create a relationship where everyone wins.
With more than 25 years in the business, Glassock & Associates has accumulated a wealth of experience, and has built solid and enduring partnerships with clients and service providers. Our first client – Rand-Air – is still on our books today! Along the way we’ve built a top-class team, rich in experience, skills and diversity, able to tailor solutions for a wide variety of investment and advisory needs.
Glassock & Associates has become known in the industry as the company that gets it right. We are 100% committed to faultless delivery, and have been placed in the top 5% of administrators in South Africa by the Financial Services Board (FSB). Our claims and withdrawal payments are paid out with minimal delays, and statements are consistently delivered within agreed time frames.
As an independent organisation, we are not affiliated with any other financial services company. We do, however, have excellent relationships with all the major asset managers and insurers in the country, which gives us the flexibility to choose the best solution for any investment or risk requirement. Close relationships with our clients mean we are able to offer a “private client”-type relationship and service offering, which means less red tape and more flexibility.